0 Jobs

Job Shortlist

Apply to these jobs


Job Title

Customer Service Executives

Ref No



York, North Yorkshire


Customer Service

Job Type



£8.50 - £9.00 per hour

Posted by

John Dawson

DDI 0190 467 4999

Date posted

9 April, 2019

Calculate Travel Time


Travel time by car is

Travel time by public transport is

Travel time by bike is

Customer Service Executives

York, North Yorkshire

Customer Service


£8.50 - £9.00 per hour

Job Description

We are looking for a customer service executive to work for my client based on the outskirts of York. Providing advice over the phone, email or web chat to end-user customers for any warranty or performance issues.

Location: South of York. (Easy commute from York & Selby)

Fixed term contract to start ASAP through to September

This role is available for both part-time and full-time hours.


  • Troubleshooting and guiding customers
  • Understanding any potential issues with the product and advising customers on how to avoid future issues
  • Process warranty claims
  • Record all information on the internal CRM system
  • Maintain a working knowledge of a diverse number of products and liaise closely with product engineers within the organization to feedback information on the nature of faults including manufacturing defects for continuous product improvement
  • Identifying common faults and consistently applying relevant solutions to prevent product returns to store
  • Potential to grow into a supervisory/management role.

Experience/Skills required:

Technically minded

  • Good telephone manner
  • Mechanical Engineering background would be an advantage
  • Excellent communicator on all levels
  • Demonstrate problem-solving skills
  • Microsoft Office skills, previous experience with CRM systems

To apply for the role please call Kerry on 07775538209 or email your cv to kerry.mcgrath@coyles.co.uk

John Dawson

DDI 0190 467 4999

Related Jobs

We're here to help

As part of our committment to excellence, helping our candidates and clients get what they need quickly and easily is very important to us. If you need help or advice we're always just a phone call or email away.  Follow us on social media or join our newsletter for ongoing recruitment advice and guidance articles.  

Connect with us

© 2024 Coyle Personnel Ltd